MyWVUChart – WVU Medicine MyChart Portal
MyWVUChart of WVU Medicine Hospital is an easy-to-use online patient portal that helps you stay connected with your healthcare providers at West Virginia University Medicine. Through this secure platform, you can view your medical records, communicate with your care team, and take care of everyday health needs—all in one place.
With MyWVUChart, you don’t need to wait on phone calls or paper records. Instead, you have 24/7 access to important details about your health, right from your computer or mobile device. Whether you’re checking recent test results, managing prescriptions, or scheduling your next appointment, MyWVUChart puts your care at your fingertips.
Why Use MyWVUChart?
Having a MyWVUChart account means you’re in control of your healthcare journey. The portal is designed to keep everything organized and accessible so you can make informed decisions about your health. From appointment reminders to secure messaging with your providers, MyWVUChart makes managing care more efficient and stress-free.
When you log into your account, you’ll see clear navigation menus that make it easy to find what you need. You can quickly pay bills, request medication refills, view immunization history, and even connect your records to other healthcare systems that use MyChart.
The Features and Benefits of MyWVUChart;
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Access your medical history and lab results anytime.
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Schedule, change, or cancel appointments without calling the office.
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Request and track prescription refills.
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Send secure messages directly to your healthcare team.
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View and pay your medical bills online.
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Manage care for your loved ones through proxy access.
MyWVUChart combines the functionality of an electronic health record with the convenience of a patient-centered portal, creating one streamlined place to manage your care. It’s designed with patients in mind, making healthcare more transparent, accessible, and easy to handle on your schedule.
MyWVUChart Access for Pediatric Patients Ages 12 and Older
As children grow, their healthcare needs—and their rights—change. MyWVUChart follows state and federal privacy regulations to ensure young patients have the right level of control over their medical information.
When a pediatric patient reaches the age of 12, MyWVUChart updates account settings so that the teen gains private access to their medical records. This change reflects the fact that at this age, minors can legally seek certain types of care independently. It’s an important step that protects the privacy of the patient while still allowing families to stay connected to care.
For parents and guardians, this means proxy access also changes. Once a child turns 12, proxy access is automatically adjusted to “messaging only.” Parents can still use MyWVUChart to send secure messages to their child’s care team, but they will no longer have full visibility into the child’s records. This update is designed to comply with privacy laws while maintaining communication between families and providers.
To make the transition smoother, MyWVUChart notifies parents or guardians in advance. Messages are sent three months before the child’s 12th birthday and again one month prior, explaining the upcoming changes. This helps families prepare and understand what to expect when the child’s MyWVUChart account settings are updated.
Healthcare teams also understand that these changes may raise questions. Pediatric clinics may receive calls from parents or guardians who want clarification about proxy access. Providers and staff are ready to walk families through the process and explain why these privacy protections are in place.
By balancing patient rights with family involvement, MyWVUChart ensures that teens can manage their health information responsibly, while parents stay connected to their child’s care through secure communication.
MyWVUChart Login
With MyWVUChart, you no longer have to wait for a phone call or letter to hear back from your provider. Test results, visit summaries, and your doctor’s notes are available to you online, often within just a few days. For security reasons, your MyWVUChart login credentials are private—do not share your username or password with anyone else, as you are fully responsible for all activity in your account.
For new users?: getting started is simple. Just click on the “Sign Up” button on the login page. You can register using the email address you shared with your WVU Medicine provider, or by creating a username and entering the activation code that was provided to you at your visit.
If you already have an account, logging in takes only a few seconds:
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Visit the MyWVUChart login page.
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Enter your username and password in the appropriate fields.
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Click on “Log In” to access your account.
Once you’re in, you’ll be able to manage appointments, send secure messages, review your medications, and pay bills—all from one secure portal.
Forgot Username or Password?
If you’re unable to log in to your MyWVUChart account, don’t worry—recovering your access is quick and secure. Simply click the ”Forgot Login Information?” in there will you find “I Forgot My Username” and “I Forgot My Password” links, use any depending on the help you need.
You’ll be asked to confirm your identity by providing details such as your name, date of birth, and possibly your email or phone number. For security, MyWVUChart also uses two-step verification to make sure it’s really you requesting the reset. Once your information is verified, you’ll receive instructions to retrieve your username or create a new password.
This process ensures that your account stays safe while giving you an easy way to get back into your health records, manage appointments, or communicate with your WVU Medicine care team.
Download the MyWVUChart App
Take your healthcare with you wherever you go by downloading the MyWVUChart mobile app on your Apple or Android device. The app makes it easy to stay connected to WVU Medicine from the palm of your hand, giving you secure access to your health information anytime, anywhere.
Through the MyWVUChart app, you’ll enjoy all the same features available on the desktop portal—such as viewing test results, sending messages to your care team, managing prescriptions, and scheduling appointments—plus extra conveniences designed for mobile users. Depending on your device, you can enable quick login with a fingerprint or facial recognition for faster access.
Do You Still Need Assistance?
If you’d like to learn more about using MyWVUChart—whether online or through the mobile app—our Frequently Asked Questions section is a great place to start. It covers account setup, troubleshooting common login issues, and tips for making the most of the portal.
For personalized assistance, you can also call the MyWVUChart Patient Support Line at 866-982-4278. Support is available seven days a week to help you with setup, login recovery, or technical issues.
WVU Medicine offers multiple ways for patients and families to connect depending on your needs—whether it’s scheduling appointments, asking about your bill, or getting help with MyWVUChart.
To explore all available contact options, simply visit the WVU Medicine Contact page, where you’ll find detailed information tailored to your specific request. You can also learn more about WVU Medicine and the wide range of healthcare services it provides to communities across West Virginia and beyond.
WVU Medicine MyChart Frequently Asked Questions
MyWVUChart is your convenient, all-in-one patient portal that lets you manage your healthcare anytime, anywhere—whether on a smartphone, tablet, or computer. You can check your test results, schedule or manage appointments, request prescription refills, pay bills, and securely message your care team. The MyWVUChart mobile app also gives you easy access to these features and benefits on the go, helping you stay in control of your health and your family’s care. You can create a MyWVUChart account by visiting the login page and selecting “Sign Up Now.” Patients can also be enrolled during a visit to any WVU Medicine clinic or hospital if their care team provides them with an activation code. If you register online without an activation code, you’ll be asked to provide details such as your email address, date of birth, phone number, and mailing address to confirm your identity. You’ll also be asked to set up two-step verification (2FA) to help keep your health information secure. If you have an activation code from your care provider, the process is even quicker — simply enter the code, create a username and password, and your account will be ready to use. The MyWVUChart login portal is available anytime — 24 hours a day, 7 days a week — so you can securely access and manage your health information whenever you need it. To sign in: Visit the official MyWVUChart login page Enter your username and password in the fields provided Click “Log In” to open your account Once logged in, you’ll be able to view your medical records, test results, upcoming appointments, and messages from your care team all in one place. If you can’t log in to your MyWVUChart account because you’ve forgotten your username or password, don’t worry — it’s a quick fix. On the login page, simply click on ‘‘Forgot Login Information” and select either the “Forgot Username?” or “Forgot Password?” link located below the login fields. You’ll be asked to provide some identifying information (such as your name, date of birth, or email address) so the system can confirm your identity. Once verified, instructions will be sent to your registered email or phone number to help you recover your login details and regain access to your account. The MyWVUChart app makes it simple to stay connected to your health and care team — anytime, anywhere. Whether you’re at home, at work, or on the go, the app gives you secure access to your health information and convenient tools that save you time and keep you informed. Your electronic health record at your fingertips Access your health information 24/7 Review test and lab results as soon as they’re available Send and receive messages with your care team Schedule and manage appointments Check in online before your visit Start a video visit with your provider Same-day care when you need it Personalized experience and recommendations We understand that medical expenses can be overwhelming, and WVU Medicine is committed to helping patients who may be struggling financially. If you’re unable to pay for some or all of your care, you may qualify for WVU Medicine’s Financial Assistance Program, which offers free or discounted care based on your household income and financial situation. Our financial counselors are also available to guide you through applications for state or federal programs that may help with healthcare costs. In addition, WVU Medicine offers interest-free payment plans, starting as low as $25 a month, with flexible terms to make your balance more manageable. Keep in mind: You can apply for financial assistance at any point — before, during, or after receiving care. Payment plans can only be set up after you’ve received your first bill. If you think you may need help, we encourage you to contact the WVU Medicine billing office or visit the Financial Assistance page to learn more and start the application process. WVU Medicine makes it easy for patients and their families to get in touch for any questions or concerns. Whether you need help with billing, setting up your MyWVUChart account, scheduling appointments, or general inquiries, there are dedicated teams ready to assist you. For MyWVUChart support (login help, technical issues, or account setup), visit the MyWVUChart support page or call the Patient Support Line at 1-866-982-4278. For billing or payment questions, reach out to the WVU Medicine billing office for detailed guidance and payment options. For general inquiries or appointments, you can contact your clinic or hospital directly. You can also find additional resources and services by visiting the official WVU Medicine website, which provides a full list of departments, programs, and patient support services.All Faqs
Through the app, you can:
Need care quickly? The app helps you schedule same-day visits, find urgent care locations, or connect virtually with a provider within minutes.
The app also offers smart features to guide you through the WVU Medicine system. You’ll get personalized reminders, health recommendations, and resources tailored to your needs — all designed to help you take control of your health with confidence.